Privacy & Security

Ct99 Privacy Policy

Ct99 treats the protection of your personal data as its highest priority. This policy clearly explains how your information is collected, used, and kept secure.

🔒

Last Updated: January 2026. ct99's privacy policy is updated from time to time. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

01 Introduction

Ct99 is a trusted online betting and gaming platform serving users in Bangladesh. We understand that when you create an account or use our services, you are entrusting us with your personal information. Ensuring that data is properly protected and used responsibly is our obligation.

This privacy policy applies to the ct99 website, mobile app, and all related services. It explains in plain language what data ct99 collects, why, and how it is kept secure. If anything is unclear, contact our support team — we are always ready to help.

In Brief: ct99 never sells your data. Protecting your privacy is our first and foremost commitment.

02 What information we collect

Ct99 collects information from you in various situations. Full details are provided below:

Type of Data Example Collection Time
Identity Information Name, Date of Birth, National ID Number At the Time of Registration & KYC Verification
Contact Information Mobile Number, Email Address At the time of account creation
Financial information BKash/Nagad/Rocket Number, Transaction History At the time of deposit or withdrawal
Technical Information IP address, device type, browser information While Browsing the Site
Usage Data Gaming history, betting patterns, preferred games During Platform Use
Location data Country, City (Approximate) During Login & Session

Ct99 only collects information that is genuinely necessary for service delivery and security. Collecting excessive or unnecessary data is against our policy.

03 Purpose of Data Use

Ct99 uses your information for the following purposes:

  • Account management: For registration, login, and identity verification.
  • Service Improvement: To analyse your preferences and deliver a better gaming experience.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal obligations: To meet regulatory requirements.
  • Customer support: To resolve your issues quickly and effectively.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.
  • Responsible Gaming: To identify unusual gaming behaviour and provide appropriate support.
Important: ct99 never sends promotional messages without your consent. You can opt out of marketing communications at any time from your account settings.

04 Cookies & Tracking Technologies

Ct99's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help ct99 remember your preferences.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: To understand which sections of the site are used most.
  • Functionality Cookies: To remember your language and preference settings.
  • Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some ct99 features to not function properly.

05 Data Sharing with Third Parties

Ct99 never sells your personal data or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
  • Identity Verification Services: With approved third parties for KYC processing.
  • Legal authorities: Where required by a court order or legal obligation.
  • Fraud Prevention Agencies: With industry-recognised organisations for anti-money laundering and fraud prevention.
  • Technology Partners: Trusted technology providers that support the operation of the site.

In all such cases, third parties are contractually bound to uphold ct99's privacy standards. ct99 ensures that only the minimum necessary information is shared.

06 Data Protection Measures

Ct99 follows the highest industry standards to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: To protect against cyberattacks.
  • Encrypted database: Stored data is protected with maximum-grade encryption.
  • Regular Security Audits: External security testing conducted at least twice a year.
  • Restricted Access Policy: Only authorized personnel have access to your data.
Security Assurance: ct99's security measures comply with the international PCI DSS standard, ensuring the highest level of protection for your financial data.

07 Data Retention Period

Ct99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

  • Account information: For the duration the account remains active, and for 5 years after closure.
  • Transaction Records: Up to 7 years as required by legal obligations.
  • KYC documents: Up to 5 years after account closure.
  • Customer support communications: Up to 3 years.
  • Technical Logs: Up to 90 days.

After the specified period, data is securely deleted or anonymized. You may request deletion at any time; however, some data may need to be retained due to legal obligations.

08 Your Rights

You have a number of important rights regarding your personal data on ct99. Contact our support team to exercise any of these rights.

09 Protection of Minors

Ct99 strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has registered an account on ct99, that account will be closed immediately and all associated data will be deleted.

Ct99 urges parents to monitor their children's internet activity and use parental control software where appropriate.

10 Policy Changes

Ct99 may update this privacy policy at any time. For significant changes, we will notify you by email or via a platform notification. The latest version of the policy will always be available on this page.

Continued use of ct99 after any changes constitutes your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact

For any questions, concerns, or requests regarding this privacy policy, please contact ct99's support team. Our data protection team will process your request within 72 hours.

Privacy-related contact: [email protected] — Our dedicated privacy team is available 7 days a week.

Your Data Rights

Ct99 gives you full control over your personal information.

Right to Access Your Data

You can request to see what information ct99 holds about you at any time.

Right to Rectification

If any information we hold about you is inaccurate, you can request a correction.

Right to Erasure

You may request the deletion of your personal data under certain circumstances.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request an export of your data in a standard, portable format.

Right to Restrict Processing

You may request a temporary restriction on data processing under certain circumstances.

Why is ct99 safe?

Learn about the core pillars of our privacy protection

🔐

End-to-end encryption

Every transaction and piece of personal data on ct99 is protected by 256-bit SSL encryption — the same standard used by the banking industry.

🚫

Your Data Is Never Sold

Ct99 never sells your personal data to third parties. Your information is used solely to improve ct99's services.

🛡️

24/7 Security Monitoring

Ct99's security team monitors your account around the clock. Any suspicious activity is detected and acted upon immediately.

Transparent Cookie Policy

Ct99 is transparent about which cookies it uses and why. You can update your cookie preferences at any time.

🔑

Two-Factor Authentication

Enable two-factor authentication (2FA) on ct99 for an extra layer of account security. Even if your password is compromised, your account stays protected.

📋

Regular Security Audits

Ct99's entire system undergoes independent expert security audits at least twice a year. Any vulnerabilities identified are addressed without delay.

Play with Peace of Mind at ct99!

Your privacy and security are our top priority. Join ct99 and enjoy a world-class gaming experience backed by industry-leading protection.

বাংলা